Returns & Exchanges
At Illuminated by Mia, we want your home to shine perfectly. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the item in its original packaging, ensuring all hardware, instructions, and protective materials are included to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label or use your preferred carrier to send the package to our distribution center for inspection.
Receive Your Refund
Once our warehouse confirms the item is in original condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing