Frequently Asked Questions
Everything you need to know about bringing light and style into your home.
What is the typical shipping time for my order?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-10 business days. You will receive a tracking number as soon as your package is on its way.
Do you offer a warranty on lighting fixtures?
Yes, all our lighting products come with a 12-month limited warranty covering manufacturing defects. We stand behind the quality and craftsmanship of every piece we sell.
What is your return policy?
We want you to love your home decor. If you are not satisfied, you can return your items within 30 days of delivery. Products must be in their original packaging and unused condition to qualify for a full refund.
Are the bulbs included with the lamps?
To ensure you can customize your lighting experience, bulbs are typically sold separately unless specified otherwise in the product description. This allows you to choose the exact brightness and color temperature you prefer.
Is international shipping available?
Currently, Illuminated by Mia ships to domestic addresses. We are working on expanding our logistics to offer international shipping in the near future. Please subscribe to our newsletter for updates.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.